You will supervise and oversee the operations of the NERF Family Entertainment Centre (Singapore).

A Day in the Life

• Perform tasks based on standard operating procedures as well as ensuring the smooth and safe running of Centre
• Ensure Operational Excellence by delivering exceptional Guest Experience
• Attend to guest feedback on-ground and close service lapses
• Ensure the safety and security of our guests, while maintaining control within the Centre
• Assist in providing First Aid as needed
• Ensure Centre cleanliness and hygiene
• Review, propose and execute ideas to aid in improvements on centre-related and guest experience matters
• Assist in staff training, and staff issues
• Generate and review reports on a monthly basis, if required

Who We Are Looking For

• Diploma holders
• Preferably at least two year’s relevant experience in service/tourism industry
• Candidate with retail experience is an advantage
• Leadership and supervisory skills
• Flexibility to work shift patterrns (including weekends and public holidays)
• Confident and resourceful
• Passionate about guest experience and enjoy working with children
• Pleasant and courteous attitude, with strong communication skills
• Able to multitask, meticulous and a problem solver
• Good command of written and spoken English. Proficient in other languages will be an added advantage.
• Team player who can also work independently