Executive, Client Services

account servicing
Singapore (HQ)

Reporting to the Senior Manager, this position will sit in Singapore and adopts an account servicing role by maintaining client relations and running operations.

A Day in the Life 

  • Assists project team in implementing events/projects on site
  • Communicate with clients from event preparation to planning and execution
  • Manage client’s expectations on project, event or exhibition expectations
  • Service existing clients by understanding their requirements and providing cost control
  • Attend events to obtain a good understanding of current trends
  • Request for payment and invoices from clients and suppliers respectively
  • Brief designers on specifications and requirements by clients
  • Brief suppliers on all requirements for the events
  • Negotiate with suppliers on costing
  • Arrange with clients for storage of any items
  • Deliver smooth on-site operations by checking suppliers delivery and build are according to requirements and specifications
  • Develop costing report for approval
  • Manage overall costing of projects to ensure healthy GP
  • Develop and submit project report after completion of events
  • Liaise with venue owner regarding any damages to the venue

Who We Are Looking For 

  • Diploma holder in Hospitality/Tourism Management or related field
  • Minimum 1-3 years experience in account servicing
  • Only Singaporean and PR to apply
  • Self motivated and able to work independently
  • Good interpersonal and communication skills
  • Proficient in Microsoft Office
  • Effectively bilingual in English and Mandarin
  • Willing to work on weekends & long working hours during events/project
  • Possess the mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings.
  • Vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone

Attractive salary package will commensurate with candidate’s working experience and qualification.