Executive, Client Services

account servicing
Singapore (HQ)
Permanent

Reporting to the Senior Manager, this position will sit in Singapore and adopts an account servicing role by maintaining client relations and running operations.

A Day in the Life 

  • Assists project team in implementing events/projects on site
  • Communicate with clients from event preparation to planning and execution
  • Manage client’s expectations on project, event or exhibition expectations
  • Service existing clients by understanding their requirements and providing cost control
  • Attend events to obtain a good understanding of current trends
  • Request for payment and invoices from clients and suppliers respectively
  • Brief designers on specifications and requirements by clients
  • Brief suppliers on all requirements for the events
  • Negotiate with suppliers on costing
  • Arrange with clients for storage of any items
  • Deliver smooth on-site operations by checking suppliers delivery and build are according to requirements and specifications
  • Develop costing report for approval
  • Manage overall costing of projects to ensure healthy GP
  • Develop and submit project report after completion of events
  • Liaise with venue owner regarding any damages to the venue

Who We Are Looking For 

  • Diploma holder in Hospitality/Tourism Management or related field
  • Minimum 1-3 years experience in account servicing
  • Only Singaporean and PR to apply
  • Self motivated and able to work independently
  • Good interpersonal and communication skills
  • Proficient in Microsoft Office
  • Effectively bilingual in English and Mandarin
  • Willing to work on weekends & long working hours during events/project
  • Possess the mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings.
  • Vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone

Attractive salary package will commensurate with candidate’s working experience and qualification.